CleverTap

Use install source in CleverTap lifecycle campaigns

Send organic and attributed install events to CleverTap with source and campaign context. Use those events to review acquisition segments and onboarding journeys.

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What it does

What lands in CleverTap

One install event per user

organic_install or inorganic_install lands on the CleverTap profile, matched by the CleverTap ID you pass to Linkrunner.

Source and campaign

utm_source carries the ad network or organic, utm_campaign the campaign name, plus platform and timestamp. Segments built from the same campaign data live in Audiences.

Every CleverTap region

Pick EU, IN, US, SG, SK, ID or UAE to match your account.

In the dashboard

The CleverTap settings in Linkrunner

Setup

Set up CleverTap in 3 steps

01

Get your credentials

Copy the Project ID, Project Token and Project Passcode, and note your region.

02

Configure in Linkrunner

Enter them under Integrations, Analytics, CleverTap and select the region.

03

Pass the CleverTap ID

Read the CleverTap ID from the CleverTap SDK and pass it to Linkrunner signup.

Notes and limits

Worth knowing before you launch

utm_campaign is sent for inorganic installs only. WebEngage receives the same two install events.

Use Sync with CleverTap if profiles don't match Linkrunner's attribution. Compare cohorts and retention by source in Linkrunner analytics.

Works for iOS and Android apps with the Linkrunner SDK. Measure return campaigns separately with retargeting.

Frequently asked questions

Verify acquisition events in CleverTap

Connect the integration, pass the CleverTap identifier and check the install event before using it in a segment.